Privacy Policy
Last Updated: July 2026
Compliant with Georgia Law on Personal Data Protection & US State Regulations (CCPA/CPRA)
Dynamic Biz Group LLC (“DBG360,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how your personal information is processed.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our software services, or engage with our business process outsourcing (BPO) and IT support operations.
This Policy is formulated to comply with:
The Law of Georgia on Personal Data Protection (including amendments aligned with European standards).
Applicable United States federal and state privacy legislation, including the California Consumer Privacy Act (CCPA/CPRA).
Information We Collect
We collect personal data that you voluntarily provide to us, as well as technical data automatically transmitted by your device or browser.
A. Information You Provide Directly
Identity & Contact Data: Full name, corporate email address, phone number, job title, company name, and geographic location submitted via audit request forms or contact inquiries.
Service & Communication Data: Messages, support requests, consultation notes, and documents uploaded during client onboarding or strategy audits.
B. Automatically Collected Technical Data
Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on site, and system configuration.
Cookies & Tracking Technologies: Essential, analytical, and functional cookies used to monitor site performance, navigation, and marketing efficiency.
Legal Grounds for Data Processing
Pursuant to the Law of Georgia on Personal Data Protection and international data standards, Dynamic Biz Group processes personal data only under valid legal grounds:
Consent: Where you have granted explicit consent for specific processing (e.g., submitting an audit request or subscribing to operational newsletters).
Contract Performance: Processing required to fulfill pre-contractual requests, deliver consulting services, or manage client service level agreements (SLAs).
Legitimate Business Interests: Processing necessary to ensure website security, optimize user experience, prevent fraud, and maintain operational continuity across our dual-hub structure.
Legal Compliance: Processing required to satisfy legal, tax, regulatory, or administrative obligations in Georgia or the United States.
How We Use Your Information
We utilize collected personal data strictly for operational and legitimate strategic purposes:
To evaluate, structure, and deliver our 6 core service areas (Digital Solutions, IT Support, Operational Optimization, BPO Services, Center Operations, and Business Strategy).
To process audit requests and schedule operational review consultations.
To manage customer support queues, ticketing systems, and telephony routing.
To optimize backend workflows, website security, and analytical infrastructure.
To comply with statutory requirements, tax regulations, and lawful audit directives.
Disclosure & Third-Party Sharing
We do not sell, rent, or trade your personal information. We disclose data only to trusted entities under strict confidentiality agreements:
Internal Dual-Hub Workforce: Personnel located in our Denver executive office and Tbilisi operational center on a strict need-to-know basis.
Vetted Service Providers: Cloud infrastructure providers (AWS/Azure), CRM vendors (Salesforce/HubSpot), communications tools, and security analytics services.
Legal & Regulatory Authorities: When mandated by court order, subpoena, or statutory requirement under Georgian or US law.
Cross-Border Data Transfers
Because Dynamic Biz Group LLC operates a hybrid delivery framework (Denver strategy ⇄ Tbilisi execution), personal data may be transferred, stored, and processed outside your country of residence, including in the United States and Georgia.
Georgian Data Standards: Cross-border data transfers from Georgia to foreign jurisdictions are executed in accordance with Article 37 of the Law of Georgia on Personal Data Protection, ensuring equivalent data protection safeguards or explicit consent.
Safeguards: All cross-border processing is governed by technical encryption standards (TLS/AES-256), access restrictions, and bilateral vendor privacy agreements.
Your Data Rights
Depending on your jurisdiction, you hold specific statutory rights regarding your personal information:
Rights under Georgian Law:
Right to Access & Information: Request details regarding how your personal data is being processed, shared, or collected.
Right to Rectification & Erasure: Request correction of inaccurate data or deletion (“right to be forgotten”) of non-essential data.
Right to Revoke Consent: Withdraw previously granted consent for marketing or optional processing at any time.
Right to File a Complaint: File a complaint with the Personal Data Protection Service of Georgia if you believe your rights have been infringed.
Rights under US State Laws (CCPA/CPRA):
Right to Know: Request categories and specific pieces of personal information collected about you.
Right to Opt-Out / Non-Discrimination: Exercise your privacy rights without being subjected to discriminatory service levels or pricing.
Right to Correct & Delete: Request correction of inaccurate records or deletion of consumer data collected online.
To exercise any of these rights, please email us at info@dbg360.com.
Data Retention & Security
Security Protocols: We enforce industry-standard administrative, physical, and technical safeguards—including SSL/TLS encryption, endpoint security, multi-factor authentication, and strict access roles—to prevent unauthorized disclosure or loss.
Retention Periods: We retain personal information only for as long as necessary to fulfill the operational purposes outlined in this policy, unless a longer legal or tax retention period is required by Georgian or US federal regulations.
Updates to This Policy
We reserve the right to modify this Privacy Policy to reflect technical updates, statutory changes in Georgian law, or evolving US regulatory standards. Any modifications will be posted to this page with an updated “Last Updated” revision date.
Contact & Supervisory Enquiries
For questions, exercise of privacy rights, or formal privacy inquiries regarding our dual-hub operations, please contact our privacy compliance team:
Entity: Dynamic Biz Group LLC
Company Registration: 447002608
Email: info@dbg360.com
Phone: +1.720.772.1804 (USA) / +995.557.935.105 (Georgia)
US Office: Denver, Colorado, USA
Georgia Operational Hub: Tbilisi, Georgia
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